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Support and Help

As answering support questions takes a lot of time, I decided to only answer question from people, who donated 20€ or more to Openmtbmap.org.

This enables me to give better support to those who value it.

Any premium member who is logged in, will be able to view the subpages.

 

If you don't want to donate any money to Openmtbmap.org – that's fine as well. There loads of online forums where people will give you help with your Garmin GPS and/or Openmtbmaps. This is better than here, because that way the word of the openmtbmaps exisiting, will become better known.

 

Maybe I'll add some premium articles and premium maps (well possible for members to get exclusive access to a map of Europe) here in future too. Dunno yet.

 

25 comments to Support and Help

  • paulg

    Hi Extremecarver,

    last weekend I tried to put both the velo- and mtbmap of us northeast on my computer (and from there on my Oregon). I just wanted you to know that one overwrites the other , probably they have the same ids or something.

    By overwrite I mean “only the most recently installed of the two shows up in mapsource”, I did not check for the files being overwritten too.

    I decided to only take the mtbmap as I will mostly be walking anyway but still thought you might want to know about the bug.

    Here in Germany I use both velo and mtbmap regularly for I think two years now and have to say you do a very good job with the maps, thanks for the great work and thanks for making available the “restricted” downloads of both velo and mtbmap to your donating users :) .

    best regards

    Paul

    • extremecarver

      I got told that prob last week. Try again by redownloading the Velomaps. I changed the FID of the North America Velomaps – hence they don’t overwrite the openmtbmaps anymore (actual files were never overwritten – just the registry part). Also sooner or later they will include contourlines – see front page.

  • Werner Menke

    Hi, ich bin neu hier und wollte nun die Karten in MapSource bereitstellen und habe mich genau an den Plan gehalten. Leider habe ich bei der BATCH-Datei — create_mapsource_installationfiles.bat eine Fehlermeldung bekommen, dass ich das Programm CGPSMAPPER.EXE runterladen soll. Das habe ich auch gemacht. Ich habe denn die 4 Stellige FID eingegeben und und wollte dann die Identifikation der Karte mit GERMANY angeben. Dies wurde dann auf GERM??? gekürzt und dann sollte ich entgegen dem Plan noch einen Auswahl treffen 0,1,2 o. 3. Ich habe mich für 0 entschieden, da angegeben wurde, dass dies für VISTA die bessere Auflösung ist. Leider ist nach der Bestätigung die Verarbeitung auf ERROR gelaufen. Ich hoffe es kann mit jemand helfen. Danke

    • extremecarver

      Wenn du die Karten “Nur” in Maspource haben möchtest, reicht einfaches installieren aus. Die batches werden nur benötigt, will man die Höhenlinien zusammen mit den Karten angezeigt bekommen oder für zusammenfügen mehrerer Karten. Dies funktioniert aber nur in Basecamp oder Qlandkarte GT (bei Qlandkarte gehts aber auch einfacher) und nicht in Mapsource.

      Warum Error kann ich nicht sagen. Um Fehler zu finden, müsstest du die .bat Datei mit einem Editor öffnen, und alle “echo off” in “echo on” umändern, und dann die letzten 3-4 Zeilen Output mitteilen. Gekürzt wird es weil nur 4 Zeichen möglich sind. Das ist normal.

  • Steve1

    Hallo Extremcarver,

    ich wollte fragen, ob es irgendwie möglich ist, über trunk_links zu navigieren. Lasse ich zwischen zwei Wegpunkten eine Route erstellen, plant MapSource immer die unmöglichsten Routen obwohl ein TrunkLink vorhanden ist. Vielleicht liegt das auch nur an meinen Einstellungen?!

    Danke!

  • Michael

    Hallo

    Ich bin zur Zeit auf einer Velotour durch Osteuropa.

    Auf meinem Blog habe ich meine Erfahrungen mit der Velomap und dem Edge800 niedergeschrieben.

    http://elwitz.wordpress.com/gps/

    Im Moment bin ich in der Türkei und die OpenStreetmap ist hier leider unbrauchbar.

    lg
    Michael S.

  • Elisabeth Karcher

    Guten Morgen,
    ich bin neues Mitglied seit gestern.
    Habe mir ein paar Karten von Ihrer Webseite heruntergeladen.
    Nun meine Fragen, wie kann ich diese Karten auf mein Garmin LEGEND HCx etrex laden.

    Über ein Antwort bin ich Ihnen dankbar.

    Mit freundlichen Grüßen

    Elisabeth Karcher
    elli-ka@immo-karcher.de

  • VTTBoscombe

    Thanks Extremecarver – I had to rejig the folders quite a bit – the Veloeurope one for example had created, all by itself, a “europe” file in the folder I had assigned and the Map lurked in there – anyway I have tidied it up and i see details in mapsource now.
    Now I have to work out a way to copy into my 705, without deleting my Garmin City Navigator -I know yours is better; but Garmin’s “Points of Interest” can be very useful sometime.

    My City Navigator is on my SD card – under gmapsupp.IMG, will the opensource maps have different names or will they overwrite them?
    Sorry for such basic questions –
    Thanks again

  • VTTBoscombe

    Hello -I have tried to download both the MTP Europe and Veloeurope maps today, and hit the same issue when I open them in Mapsource.

    This problem is that when I select the maps in Mapsource I get just a yellow blank!

    The map “squares” are there, because when I select the “Map Tool” in Mapsource I see all the little squares appear and I can even select them,( if I wanted to select a lot of blank squares that is.)

    By the way I had earlier dowloaded the CH and DE MTB files to see if I wanted to subscribe and these had worked OK, they never had this odd .7z file part though.

    I am obviously doing something wrong with the download sequence or directory creation etc.
    I hope you can point me in the right direction to get those lovely roads and trails etc.

    Cheers

    • extremecarver

      You have to unpack the .7z file part. It hast to be in the same folder as the installed map. Look at other installed maps, if you are unsure of the proper structure. You have obviously not unpaced the .7zip files, or put them somewhere wrong.

  • Claus

    Hello extremcarver,

    no street names shown on Garmin 450 with current map (mtbbaden-wuerttemberg). Also masterreset and no other map installed didn’t solve the problem. Is there a workaround or should I wait?

    best regards
    Claus

    • extremecarver

      Are you sure you did a proper masterreset (on a Vista HCx thats some monkey key combination on bootup)? Streetnames should appear. Alternatively you can upgrade firmware to 4.50 from May 18. (not available via web udpater yet though) which solved the problem from the firmware side.
      I did change some little bits for this update, I will try to get it confirmed that they did not change the behaviour.

      • Claus

        Update to 4.50 (meanwhile on webupdate) solved the street name issue on my Garmin 450. Works also after changing different maps back and forth (openmtb,transalpin,osm-aio,südtirol300).

        Thank you for the great support.

        best regards
        Claus

  • Anton

    I jused gmaptool in windows xp and it didn’t work. But I think I did something wrong Now I’ll give it a try with mkgmap in linux (salix = slackware distro).
    regards,
    anton

  • extremecarver

    Have you tried joining the tiles with gmaptool or mkgmap? In principle it works, but badly, as all tiles are rectangles, so there will be white overlay (except if qlandkarte solves this correctly). As long as geofabrik doesn’t offer a BeNeLux extract I cannot offer a BeNeLux map. I’ll try to get a Europe map ready by Friday though (which will be updated no more than every 5-6 weeks though).

    As for a translation. I cannot pay you for it, and I would require all pages from Home, Map Download, About…, FAQ, Tutorials and Disclaimer to be translated (except Archive on about). I don’t want to have 50% translated. If you’re willing to do this, contact me on extremecarver at gmail dot com. I’m sure this is 10 hours of work – so mind this.

  • Anton

    Hello Extremecarver,
    Is it possible after downloading netherlands, belgium, luxemburg and make a combined mapset to view the combined map in Qlandkarte? When I try this only one country shows all details, for instance the netherlands.

    Do you need a dutch translation of openmtbmap.org? Maybe I van help..
    best regards,
    Anton

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