Support and Help

As answering support questions takes a lot of time, I decided to only answer question from people, who donated 20€ or more to Openmtbmap.org.

This enables me to give better support to those who value it.

Any premium member who is logged in, will be able to view the subpages.

 

If you don't want to donate any money to Openmtbmap.org - that's fine as well. There loads of online forums where people will give you help with your Garmin GPS and/or Openmtbmaps. This is better than here, because that way the word of the openmtbmaps exisiting, will become better known.

 

Maybe I'll add some premium articles and premium maps (well possible for members to get exclusive access to a map of Europe) here in future too. Dunno yet.

 

127 comments to Support and Help

  • janmidde

    Hello,
    I downloaded the standard local language map of Nepal and also the counterlines. No problem so far and it works in BaseCamp on my Windows11 PC.
    I installed the map on my Garmin GPSmap66s and also no problem. But I also have an Etrex 32X and I tried to install the Nepal map.
    During installation everything seems to go alright but after completion of the installation I got the following message on the screen of the Etrex 32X “Can’t authenticate maps, contact seller for help. Then I first tried to install the map on an old Etrex 30 and that was no problem. When I connect the Etrex 32X on my computer to try to install the map again, the mapinstaller says that the Nepal map already is installed but when I try to configurate the map in the Etrex it is not in the list. There is more then enough space on the internal memory and also on the memory card. I tried both options but no result.
    So now I am lost. Can you help me?
    Thanks,
    Jan

  • Theo Arts

    I formatted wit real FAT32 but you’re right I used the SDXC card. I ordered 32 Gb SDHC now. I think the problem is solved now, thanks very much.

  • Theo Arts

    I think it has something to do with speed. The Montana 700 cannot handle high speed micro SD cards. I used class 10 micro SD’s from various sizes which all did not work. Now I installed an older Kingston 4Gb, class 4 and it seems to work fine. I’ll buy a 32 Gb,class 4 now and see how that goes. Thought I’ll let you know this.

    • extremecarver

      Did you use SDXC? SDXC cards do not work! If you buy 32GB both SDXC and SDHC exist. Actually even bigger cards should work if you only create a 32GB partition – but that’s sketchy. And yeah make the heck sure it’s really FAT32 and not Exfat! Windows now defaults to Exfat formating.

  • Theo Arts

    I did all these things, I am convinced that it is a Garmin problem. Thanx four your help. Theo.

  • Theo Arts

    Hi, I used the map of the Netherlands and did a check with Luxemburg. Both maps show up then in the mapmanager (montana 700) and are working fine as long they are loaded in the unit’s memeory and having changed manually the file extension to .img. So I don’t think it is a unicode issue.
    Having loaded the maps onto the Micro SD card they are not visible in the mapmanager and changing the file extension to .img doesn’t help either.

    • extremecarver

      That sounds like a problem with the mSD card itself, try another one (or maybe format again with FAT32 – and make sure the maps end up directly in the garmin folder – not in a subfolder – same as on the 700 itself). As for missing the .img extension – that seems a problem for some people with MapInstall on OS x. It’s pretty rare though. You need to remove the maps from the internal memory before you put them on the SD card (no map shall be preset twice).

  • Theo Arts

    I changed from a Montana 600 to a Montana 700. And now I cannot activate (openmtb)maps which are stored on the Micro SD card (16 Mb, FAT 32 formatted). When I transfer the maps from the Micro SD card to the unitmemory as Disc Image file it is working fine. Also Disc Image file maps on the Micro SD card are not accessible.

    I appreciate that it is probably a Garmin issue but they do not get me any wiser on this issue. Can somebody please make me smarter ?

    Thanks in advance, Theo.

    • extremecarver

      Is it possible that the map is a unicode map? They worked I think on the Montana 600 but not on the 700. So which map exactly? And I’m not really sure what you mean iwth disc image file maps are not accessible. Accessible by what?

  • beroliv

    Hallo, ich benutze ein Edge 830 mit 246×322 Pixel Auflösung, ist das Wide Layout das richtige? Oder besser das Classic? Ich hätte mir eine Liste mit den geräten gewünscht mit Empfohlenem Layout. Irgendwie kann ich es einfach nicht zuordnen

    Gruss Oliver

  • beroliv

    Hallo irgendwas ist hier an der Seite kapput!!

    Gruss Oliver

    Fatal error: Uncaught TypeError: Illegal offset type in isset or empty in /var/www/openmtbmap.org/htdocs/wp-includes/pomo/translations.php:91 Stack trace: #0 /var/www/openmtbmap.org/htdocs/wp-includes/pomo/translations.php(106): Translations->translate_entry() #1 /var/www/openmtbmap.org/htdocs/wp-includes/l10n.php(186): Translations->translate() #2 /var/www/openmtbmap.org/htdocs/wp-includes/l10n.php(297): translate() #3 /var/www/openmtbmap.org/htdocs/wp-content/plugins/complianz-gdpr-master/integrations/plugins/qtranslate.php(33): __() #4 /var/www/openmtbmap.org/htdocs/wp-includes/class-wp-hook.php(309): cmplz_qtranslatex_options() #5 /var/www/openmtbmap.org/htdocs/wp-includes/plugin.php(191): WP_Hook->apply_filters() #6 /var/www/openmtbmap.org/htdocs/wp-content/plugins/complianz-gdpr

  • dtaber

    Do you know of a command line tool to decompile binary TYP files to text? The only decompilers I know of are Windows graphical programs like Typwiz that need to be run under wine and can’t be used for batch jobs. I was recently pleased to learn that you can compile txt to TYP with:
    java -cp “mkgmap.jar:lib/*.jar” uk.me.parabola.mkgmap.main.TypCompiler INPUT_FILE OUTPUT_FILE
    If there is a way to use mkgmap for the reverse process that would be great, but I can’t figure it out.
    Thanks.
    Don

    • extremecarver

      No, I only know GUI tools like maptk or typwiz. There are no more tools running on linux or osx AFAIK (previously there was and online typ file composer – but nothing exists anymore). Try maptk in Wine. Not sure if it works.

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